New research from SHRM shows that small businesses expect a significantly faster recovery than that forecasted by economists. The survey also highlights innovations in business operations, changes in policies, key challenges and plans for when and how to reopen during the COVID-19 pandemic.
Of note, 82 percent of the businesses surveyed plan to employ a more flexible work-from-home policy for all workers with telework-capable jobs. Nearly 3 in 10 have adopted new or novel technology processes, and more than 1 in 5 small-business owners have asked their employees to learn new skills to support business-model changes. See the full findings.